Terms & Conditions

By visiting the SOLOON STUDIO website ("site"), www.soloon.studio, you are accepting and consenting to be bound by the Terms & Conditions provided herein. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into the T&C.


Product Availability

All of my jewellery is custom designed and handmade on site in my workshop in The Netherlands. Due to the handmade nature of the jewellery, there may at times be slight variations from the product image on the website. We feel that this gives our jewellery a special unique quality and we hope you feel the same. Because our jewellery is constructed upon order, please allow  1 to 4 weeks before the piece can be shipped. If you have any questions, please do not hesitate to contact me at hello@soloonstudio.com

Pearl Availability

At Soloon Studio, we use only A Grade, Freshwater, Akoya or Tahitian cultured pearls. Pearls are organic gemstones, therefore, they are unique which means sizes and colours may vary from pearl to pearl. Sizes and colours shown at each jewellery's description and photos are only indicative. We warranty to you the high quality of our products but not the availability of every colour. We will also make sure, in case of buying a jewellery set, that the all the pearls match in colour and quality. If for any reason you have a specific preference for a pearl colour or overtone please contact me at hello@soloonstudio.com

Information on our Site

At Soloon Studio, we make every effort to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our pieces in full detail, some pieces may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, size may vary slightly. On our site, we provide the measurement of each piece based on our manufacturing specifications.

Ownership of Content

Soloon Studio website and all of its materials and content included, as well as all the content, photos, text, videos that are send via e-mail to our costumers, are protected property of SOLOON STUDIO Jewellery or used under license or otherwise, and all rights thereto are specifically reserved. Except as otherwise expressly provided herein, content on the site may not be used, copied, published, broadcasted, distributed, reproduced or transmitted without our prior written consent.

Ordering Online

You warrant to us that all information which you are required to provide when ordering online is accurate and complete in all respects at the time of the order and that this information relates to you/the person placing the order and not to any third party.

When an order is made online, the order confirmation issued by us clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and an order will only be confirmed when it is verified by us.

Any error in any ordering process due to technical or other reasons beyond our control entitles us not to treat the order as being binding on us.

Prices and Payment

All the prices of the pieces quoted on our website include VAT (Value Added Tax). Where VAT is not included in the price, it will be added and payable by you at the appropriate rate.
Payment online will be made by Paypal. PayPal is the fastest and most secure way to pay. The amount invoiced will be provisionally debited to your PayPal account when you place the order and debited once the jewellery piece(s) has/have left our studio.

PayPal transfers: sales@katerinapimenidu.com or via PayPal application at PayPal.Me/KATERINAPIMENIDU

All published prices are subject to change at any time without notice.

Warranty and Liability

We warrant to you that the Goods ordered by you will meet the description as shown on our website (or any other description given to you in writing). We will not have any responsibility for any damage which occurs to the Goods after delivery. If any defect in any piece appears within a week of delivery, you must notify us as soon as you become aware of the defect, giving us full details. We will then decide, in consultation with you, whether the defect is our responsibility. If so, we may arrange either to repair the Goods or to exchange them with similar Goods. We do not accept any responsibility for any wear and tear, accidental damage or failure by you or by any third party to adhere to any written recommendation provided in relation to the Goods.

Data Protection

At Soloon Studio we keep your information in the strictest confidence and do not sell information to third parties, nor use personal information for any reason other than its intended use. If you purchase from the online store you will have the option to be added to our mailing list. Our mailing list will keep you informed about new products and collections, events, news and sales. You may unsubscribe from our mailing list at any time.